Problem with your hot water heat pump? Call us for fast help.
Based at Warriewood, we provide rapid heat pump hot water repairs throughout the Northern Beaches. Our service vehicles are fully stocked with parts for all major brands, which means we can get you back to enjoying trouble-free hot water on the spot.
If your current heat pump is no longer economical to repair, our licensed hot water technicians can also supply and install a new system while we are on site. We offer a choice of quality heat pumps to suit different households, budgets and usage patterns, including Rheem, Dux, Rinnai, Aquamax, EvoHeat, Quantum and more.
Common heat pump repairs
A heat pump water heater collects warmth from the surrounding air and uses that heat to warm your water. It works in a similar way to a refrigerator, only in reverse. Because it transfers heat rather than creating it with an electric element, it is extremely efficient and far better for the environment than older-style electric storage systems.
This technology can reduce the amount of energy used to heat your water by up to 65 percent, which means lower running costs for your home all year round.
After more than 30 years working on hot water systems every day, we know the failure points. The most common heat pump faults we see:
- Compressor or fan motor failure
- Faulty sensors or thermostats
- Low refrigerant or refrigerant leaks
- Burnt wiring or electrical faults
- Blocked air filters or dirty evaporator coils
- Loud operation or poor heating performance
- Control board faults
- Water leaks or corrosion around fittings
Whatever the issue, our technicians can assess the problem, explain what has failed and repair it quickly.
CUSTOMER CASE STUDY
Heat pump replacement Northern Beaches
We recently received a call from a customer in Newport whose old heat pump had started causing problem. Once onsite, we did some diagnostics and found that the storage tank had started leaking. Unfortunately, this meant it was beyond economical repair and the most cost-effective option was the installation of a new heat pump.
After discussing the client’s hot water usage requirements, they chose a new Rheem 280L Ambipower heat pump hot water system. The new unit was installed in the same position, which kept the layout tidy and avoided extra pipework. The result was a more reliable, more efficient hot water setup for the household.
Features of the Rheem 280L heat pump:
- Large 280 litre capacity, ideal for growing families with higher hot water demand
- High efficiency that can deliver running cost savings of up to 65 percent compared to traditional electric systems
- Quiet operation designed to keep neighbourhood noise to a minimum
- Lower greenhouse gas emissions for a smaller environmental footprint
- Strong manufacturer warranty and proven reliability
We also disconnected and disposed of the old heat pump and left the site clean and ready to use.
Water heater rebates
Right now there are generous incentives from both the NSW State Government and the Federal Government to help homeowners move from older gas or electric hot water systems to energy efficient heat pumps.
We are authorised to complete and submit the rebate paperwork for you. In many cases, this means very little upfront cost for the new system.
Currently, there are two main rebate tiers:
- Tier 1 heat pumps: These are high efficiency models that qualify for the highest level of rebate.
- Tier 2 heat pumps: These systems are still efficient, but receive a smaller rebate. They are, however, still far more economical to run than older electric or gas storage units.
We can advise which tier applies to your home, recommend the right system and handle the compliance and rebate process from start to finish.
GET IN TOUCH
If you need urgent heat pump hot water repairs, or you would like advice on upgrading to an energy efficient system, contact our friendly team.
Based in Warriewood, we are able to offer fast assistance to Northern Beaches residents, workplaces, strata mangers and managing agents. Whether your system has failed dramatically, is leaking, or simply isn’t keeping up with demand, we’re ready to help. Our service vehicles are stocked with new water heaters and thousands of spare parts, so we can restore your hot water quickly.
Did you know that installing or replacing a hot water system often requires both plumbing and electrical work? Unlike general plumbers, Cheapa Hot Water is licensed and qualified to complete both, saving you time and additional call-out fees. Our trucks are stocked with a wide range of replacement systems hot water systems and heat pumps so we can often replace your system the same day.